Refund policy
At Guts Racing, we stand behind the quality of our products. Please review the policy below before placing your order.
Returns (In-Stock Items Only)
We accept returns on in-stock, non-custom items within 30 days of delivery, provided that:
- Items are unused, uninstalled, and in original packaging
- Items show no signs of wear, installation, or damage
- Proof of purchase is provided
Approved returns will be issued as a refund to the original payment method, excluding original shipping charges.
No Returns on Custom-Made Products
All custom-made and made-to-order products are final sale.
This includes, but is not limited to:
- Custom seat covers
- Custom complete seats
- Seat Foams
- Any product built to order or customized using a product configurator
Once production has started, custom orders cannot be cancelled, modified, or returned.
Fitment Responsibility
Customers are responsible for confirming correct year, make, and model fitment prior to ordering custom products. Guts Racing cannot accept returns due to incorrect fitment selection on custom orders.
Non-Returnable Items
The following items are not eligible for return:
- Custom or made-to-order products
- Clearance or final sale items
- Items marked “non-returnable”
Defective or Incorrect Items
If you receive an item that is defective or incorrect, please contact us within 5 business days of delivery with photos and order details. If approved, we will repair, replace, or refund the item at our discretion.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- We recommend using a trackable shipping service
- Guts Racing is not responsible for lost or damaged return shipments
How to Start a Return
Please contact us before sending anything back. Unauthorized returns will not be accepted.